What information is collected and how is it stored?
The Practice collects sensitive data (e.g. name, date of birth, address, details of health conditions and presenting issues). Hand-written notes will be taken during sessions and telephone enquiries. These notes are kept in a single file within a locked storage unit. E-mails will be printed and included in your file. The electronic version will then be deleted. An electronic log including a client code, presenting issues and dates of sessions are kept separately for tax purposes and auditing by regulatory bodies.
Cookies are small pieces of data stored on your browser and are typically used to keep track of your settings and the actions you take on the website. The Practice do not access or use this data. However, the data may be used by Wix (the software developers of this website) to monitor and analyse the performance, operation and effectiveness of their platform.
Why data is collected?
The personal information you share with the Practice is used in order to provide a service that meets your needs. This assists in continued assessment and treatment.
Who is the data shared with?
As outlined in the Terms and Conditions, your case may be discussed with the therapist's supervisor. This is to ensure that the therapist is working ethically.
Information about you will be kept confidential and will not be shared with any other third-parties. The only exception to this is if your therapist believes you to be at risk (please see Terms and Conditions for further information).
You may request that your therapist share information with a third-party (e.g. a GP, insurance company), the content of which would be discussed with you.
How long will this data be kept?
Session notes are kept while you continue to engage with psychotherapy. They will be held for a period of up to seven years, after which point they are destroyed. The electronic log with client code, presenting issues and dates of sessions will be held for an indefinite period of time.
Your data rights
Under The Data Protection Act (2018) you have eight rights in relation to data held about you:
1. the right to be informed;
2. the right of access;
3. the right to rectification;
4. the right to erasure;
5. the right to restrict processing;
6. the right to data portability;
7. the right to object;
8. rights in relation to automated decision making and profiling.
To find out more information, please visit: https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
Use of the Website
You may choose to use the Contact Form or send an e-mail. In doing so, you are sharing that information with the Practice and this is used to process your enquiry. The information is kept as a hard copy and the electronic versions are deleted. Your information will not be shared for marketing purposes.
External links take you to websites that may have different privacy policies.
Updated: 18 June 2021